F.A.Q. Frequently Asked Questions

  • You will receive an email confirming your order when you place the order.
  • You will then receive an email within 24 business hours notifying you that your order has been dispatched from our warehouse.
  • Once your order has been processed with Australia Post, you will receive a tracking number by email, so that you can track your order.

Any concerns with your order, please contact us at sales@sundaystyler.com and we will happily answer any questions or concerns you may have.

If you are not home when your order arrives, the delivery driver will leave a collection slip for you to collect from your nearest depot.

If you wish to have the order left at the front door or somewhere on your property, please specify in the shipping notes. The delivery driver will place it somewhere out of the weather for you. Please note; this is done at your own risk, we do not recommend this as it can result in mail theft, and Sundaystyler cannot take responsibility for missing items, should this occur.

A lot of our customers get their orders sent to their work address instead of their home address to insure someone is there to sign for it.

We are more than happy for you to exchange any items that do not suit, simply send back to us within 7 days at PO Box …. and notify us by email at sales@sundaystyler.com

Once we have received the returned goods, we can issue you with a credit note. Your credit note will be valid for 6 months from issue date.

Please note; items must be sent back in the same condition, unworn, tags still intact. It is a good idea to track your retuned item, as we cannot issue a credit note until we have physically received the clothes in the right condition.

We do not offer refunds for any reason unless the goods are faulty. Please check your order as soon as you receive it. You have 7 days from receiving your order to put in a claim. Email us immediately if you find something wrong with your item at sales@sundaystyler.com

We will always endeavour to provide clothes that are true to size, and will indicate if they are on the smaller or larger size.

We have provided a size chart with measurements for most garments.

If you would like to chat to us about a particular item before placing your order, we are only too happy to discuss it with you. Just send us an email at info@sundaystyler.com and we will do our best to guide you.